SteelMaster staff are very helpful throughout the sales and ordering process. I appreciated they looked out for my interests and didn't try to sell me anything that I didn't need for successful project completion.

Details about purchasing a building were discussed and easily understood. BT was very helpful in the purchase. The after purchase help that is offered seems outstanding.

Great purchase experience. Gordon reached out quickly to my initial initial inquiry. He was knowledgeable about my build area and needs.

We’ve been working with Mike at SteelMaster Buildings for a couple years and he was so patient with us we never felt pressured to purchase and he wanted to make sure we got exactly what we needed. He asked specific questions to point us in the right direction, ensured we understood that the building was built specifically for our area’s environment and was extremely pleasant throughout the process! We finally got our building and he walked us through everything and took time to answer all our questions! Thank you Mike! Thank you to Elizabeth as well for following up on the paperwork and making sure we were satisfied! SteelMaster Buildings is the way to go! Happy in Alaska!

I ordered a 40' by 52' Q model and it was shipped on the date promised. The delivery driver was very accommodating, helping me unstack part of the arches due to the pallet being too heavy, thank you! I referenced every YouTube video on the assembly and got some good pointers. First off, very impressed by the quality, fit and consistency of the panels, definitely a well designed system. I got a scissor lift as this seemed the best way to get this job done. Like everyone says, the first 3 arches are challenging, especially when you're doing it alone. After the first 3 arches were standing I did the rest of the assembly one panel at a time. I've heard from other comments that the instructions are vague but I rarely look to instructions anyway, just did a visual inventory of what I had in front of me and figured it out. About 1/3rd of the way through, I realized I only received about 1/2 of the bolts I needed so I called the salesman who I originally bought the building from, and he said no problem, I had 2 extra buckets of bolts ups shipped in 6 days. There is the upsell phonecall after the sale of the building, giving you options of industrial base plates, insulation, end walls and other accessories but I had my own plans for everything, I just wanted the building shell and went with the key way slab as per the design provided. 3 weeks of work and I couldn't be happier with my building! By the way, this is going to be a Barndominium, 1/3 home (2 story, 2 bed 2 bath 1230sqft) and the rest garage/shop. I highly recommend the SteelMaster arch system based on my experience. Julius

SteelMaster Buildings provides excellent sales service. Their representatives were extremely helping with assisting me with what I needed, then all the way through the purchase process, at a very competitive price. I can’t wait to set it up and put to use!

I've owned a SteelMaster USA steel building for nearly 17 years. I recently decided to add an insulation package in order to enjoy the building in the winter months. The SteelMaster USA team worked with me to engineer the insulation package based on their records of my purchase. They also provided detailed instructions of how to install each individual roll as well as a free consultation call to answer questions I had about the installation process. Whenever I needed additional support the SteelMaster USA team was just a phone call away and went the extra mile to meet all of my needs. The investment I made in the steel building has proved to be a wise choice and one that my family will enjoy for generations. If you're contemplating a steel building for whatever use case you may have, make sure you contact SteelMaster USA.

Customer service ladies were very pleasant and helpful. My project is maybe unusual, in that I have an old barn and was in search of 2 replacement panels. The original manufacturer is defunct. So, I called your company and two of your competitors. Only you guys had any interest in helping me. Tara provided a cross section drawing with measurements, and that helped me determine that your panels would work. Ordering was easy, and I was impressed with the streamlined procedure of generating a receipt and related auto-signature documents for my order. Y'all appear to have a great operation. Thank you.

My SteelMaster Buildings experience was A+ all the way. I was advised by Noah, and he was totally supportive at every step, from buying to building. I decided on a 24' x 24' x 12' high building with end walls. When my city held up my building permit for nitpicky reasons, Noah and SteelMaster Buildings went to bat for me and had their engineers contact my city and get the problems ironed out. I had done my reading, and I knew the delivery date and time of the truck that was delivering my parts and I knew I had to unload the truck myself. That went smoothly and was unloaded in about 15 minutes. I checked over the parts, and I was missing 3 washers. I informed Noah the same day as delivery and he made sure to get them for me before I began construction. After reading the construction manual several times, watching some videos and reading other's building tips, I began construction. I rented a scissors lift to make erection easier and I never had more than 3 people helping, most times it was 2 people. I made sure to check the height after each arch, and jacked up each arch with a small bottle jack. Construction went smooth, and everything went up easily and aligning all the bolt holes was not bad. When we had the arches constructed and went to insert the remaining bolts, 95% of the holes lined up so well that all we had to do was to drop the bolts in the holes. We have had some really hard thunderstorms this summer, and after the first storm I noticed a leak, more of a drip really. I tracked it down to one single bolt that we had failed to tighten. I tightened up that bolt and since have had absolutely no drips or leaks. Overall, I couldn't be more pleased with my SteelMaster Buildings experience! Dan July 2023